Project Management Pledge
March 17, 2020
At a time when being responsible means keeping our distance from people, we want to assure our clients, partners and friends that we’re here. We’re present. As a tech company we value all forms of online communication, but there is no substitute for human connection. While Plank’s team is fully remote, our Project Managers are diligently working to stay in as much contact as needed. They understand the enormous pressure of a digital project, and will be there every step of the way during these challenging times. Below is our Project Management Pledge. Stay safe everyone.
Expertise: We don’t just get the job done, we suggest ways to make it better. Your dedicated digital project manager makes sure, from design to development from launch to support, there are no surprises. We ensure your project gets done on time and on budget.
Openness: We ensure clarity and honest communication. We send detailed reports each week to go over work we have done, and to discuss what’s ahead. We believe that collaboration is key. We also schedule regular meetings to review progress, provide status updates and celebrate project milestones.
Transparency: Be as hands-on as you want – dive into our tools if you’d like to see your project taking shape (Slack for communication, Trello for decisions.) If not, rest assured, we have you covered every step of the way.
Availability: Your project manager is your “person”, and we work alongside you throughout the life of your project. Acting as a single point of contact, you can rest easy knowing there’s always someone you can contact, no matter the question.
Personal Relationships: We thrive on successful partnerships. Your questions, comments and concerns are important to us, and we never leave you hanging. We become attached to our projects and the people behind them.
Compassionate: We understand the stresses and pressures that come with launching a project. We’ll make sure this process is smooth, efficient, and in the end, something to celebrate. We have your back, always.