How to Create a Digital Storytelling Website
Author
Felicia Tarantino
Date
March 26, 2025

In today’s digital landscape, storytelling isn’t just an accessory to your website; it is a thoughtful approach that transforms your content into something fresh and exciting. Digital storytelling brings your organization’s mission to life through the combination of a powerful narrative and engaging digital media, offering a dynamic way to engage your audience.
We have previously discussed this concept in depth throughout our blog series, highlighting how this tool can drive connection and impact and whether it’s a good fit for your organization. In this article, we aim to share not only what digital storytelling is but also how you can implement it into your own web design approach.
For nonprofits, arts & culture groups, and educational institutions, digital storytelling provides an excellent opportunity to amplify your message and create a long-lasting impression. With the right website, your organization can leverage these stories to connect with supporters, donors, and students.
A well-crafted digital storytelling platform can elevate your organization’s reach, but the key to success lies in developing strong, authentic content. While we are here to offer guidance and technical expertise, it’s essential that your team actively participates in content creation to ensure the project truly reflects your vision and connects with your audience.
Understanding the power of digital storytelling
What is digital storytelling?
Digital storytelling in web design is an innovative approach that blends narrative and visual engagement to create immersive user experiences. By integrating multimedia elements, this method brings a story to life through the website’s layout and design. Some of these elements can include:
- Videos (Short films, interviews, behind-the-scenes footage)
- Images (High-quality photos, galleries/slideshows, illustrations)
- Audio (Narration voiceovers, background music, sound effects)
- Text (Captions, quotes, interactive text)
- Interactive Elements (Clickable maps, timelines, quizzes, polls)
- Animations (Motion graphics, parallax scrolling, transitions)
- Data Visualization (Graphs, charts, or statistics)
For audiences in nonprofit, arts & culture, and education sectors, digital storytelling plays a critical role in delivering a compelling and memorable message. Whether you are striving to connect with your patrons emotionally or make an educational impact with your students, digital storytelling allows your organization to communicate its mission in a way that isn’t only visually captivating, but also deeply engaging.
Why consider a digital storytelling approach?
Digital storytelling fosters a sense of participation. It ensures that your site visitors become active members in your narrative, rather than passive consumers. This dynamic connection is bolstered by interactive and animated elements, which encourage deeper interaction, understanding, and retention of your message.
This powerful tool is integral for building brand identity and trust, by allowing your organization to communicate your values, purpose, and impact in a relatable and engaging way. By weaving together elements such as narration, visuals, and interactivity, you can develop a message that is both authentic and memorable to users. For mission-driven organizations, digital storytelling highlights the unique story and real-world impact of your work, fostering both transparency and credibility.
How to Create a Digital Storytelling Website
1. Define your audience and goals
The first crucial step in creating a digital storytelling website is to clearly define your audience and goals. Understanding who your story is intended for will help shape every aspect of the content and design of your site down the road.
Ask yourself: Who are you trying to reach? You might be engaging with patrons of the arts, donors, students, or even community members. Each group has a different set of needs, interests, and motivations. It is essential to tailor the experience to resonate with them. For example, while students may prefer interactive, educational content, donors might respond better to stories that highlight impact and outcomes. Knowing your audience will help you to choose the right tone, visuals, and narrative style.
Equally important is defining the goals and measurable outcomes of your website. In other words, what do you hope to achieve with your digital storytelling platform? Whether your objective is to increase donations, engage students with educational content, or attract tourists to a cultural site, your goals will guide the content and design choices.
Once you’ve clarified your objective, it’s important to determine how you will measure success. Are you tracking clicks on donation buttons, monitoring social media shares, or measuring email signups? Setting clear, measurable outcomes will help you assess the effectiveness of your website.
2. Plan your strategy
Once you have set the groundwork for your digital storytelling project, it is time to plan out what type of content you will include. This will directly influence how your audience interacts with your site and the effectiveness of the message you convey. Each type of content serves a unique purpose and connects with your audience in different ways. Start by considering the overall tone and theme of your story, then decide what forms will best align with your goals.
One popular type of digital storytelling content is personal stories. This includes testimonials, interviews, and narrative-driven pieces that highlight real-life experiences. Personal stories help to humanize your message and build emotional connections. Whether it’s a donor sharing why they give, a student reflecting on their academic experience, or a community member discussing the impact of your work, personal accounts are powerful tools for fostering empathy and inspiring action.
Another key form is visual storytelling through galleries, videos, and interactive features. Visual elements are highly engaging and can convey your message in a way that words alone cannot. To showcase the work your organization is doing, consider implementing high-quality images and video features. Clickable maps, timelines, and sliders also allow users to control their experience, which makes the website more dynamic and personalized. E-learning modules, video tutorials, and downloadable resources are great options that offer value to your audience.
Additionally, it’s important to choose the right platform and tools to bring this strategy to life. Platforms such as WordPress and Webflow provide great flexibility in integrating rich media and dynamic visuals with ease. They support animations and motion graphics which will help explain complex concepts or highlight important content.
One of the best ways to determine where you want your content to take you is by looking to other digital storytelling websites for inspiration. We have compiled a collection of great digital storytelling website examples to get you started.
3. Design your digital storytelling website
When designing a digital storytelling website, it’s essential to establish a clear visual identity. Elements such as colour, typography, and imagery play a key role in shaping your audience’s perception. Choose a colour palette that aligns with your brand’s value, and ensure that your typography is legible and reflects your brand’s personality.
Furthermore, digital storytelling is brought to life by the strategic use of key elements to engage and guide a visitor through your site. By prominently placing important stories, Calls to Action (CTAs), and donation buttons, you create clear pathways for user interaction. These elements should draw attention and inspire action, regardless of your business goals.
Take, for example, our work with Claremont Graduate University on their 100th anniversary website. CTAs are strategically placed throughout the site to encourage alumni to make meaningful contributions. They are purposefully designed to foster a deeper connection with alumni by clearly guiding them toward actions that support the university’s mission.
Incorporating high-quality photos, videos, and animations can also enhance the visual appeal of your website, helping to tell your story in a compelling way. These elements are not just decorative; they can reinforce the message you’re sharing, simplify complex ideas, illustrate key points, or simply make the experience more enjoyable and immersive for visitors.
One example of interactivity in digital storytelling that we really appreciate is the interactive map on the Drug Test Innocence site. This clickable element allows users to fully immerse themselves inside the site’s thesis, investigating real-life examples of wrongful convictions in the United States. Tools like this allow visitors to explore stories or navigate through information at their own pace, making the site feel more personalized.
4. Optimize for engagement & accessibility
To optimize a digital storytelling website for both engagement and accessibility, it’s essential to focus on content visibility and ease of navigation. Begin with keyword research to ensure that your content is easily discoverable through search engines. Using relevant keywords throughout the site, including meta descriptions and alt text for images, can help improve search engine rankings. Additionally, these steps can help to improve accessibility for users who rely on screen readers.
Furthermore, understanding how your audience interacts with your site is key to optimizing engagement. Track key metrics such as page views, time on page, and social shares to gauge how users are interacting with your content. These insights can help you refine your content strategy and ensure that it aligns with your audience’s preferences and behaviours.
Lastly, always ensure that your website is built with responsive design in mind. Did you know that 95.8% of people use mobile phones to access the internet, and that by comparison, only 62.9% use laptops or desktops? In this day and age, it is crucial to guarantee that your site is accessible on all devices, especially mobile. Platforms like WordPress and Webflow allow for easy mobile optimization, but it’s important to keep accessibility in mind from the outset—ensuring that text is legible, images are properly described, and navigation is intuitive for users of all abilities.
Bringing Your Digital Storytelling Vision to Life
A digital storytelling website can be an invaluable asset for those in arts & culture, education, and nonprofit sectors. This approach allows you to share your story in a compelling and accessible way. However, it is crucial to acknowledge that the success of any project hinges on the creation of rich, meaningful content. While our role as a web design agency is to provide the structure, design, and technical expertise, it’s the unique stories and vision of your organization that will bring the website to life.
If you’re ready to take the next step in bringing your digital storytelling project to fruition, we’d love to help! Reach out to us today and let’s discuss how we can collaborate to turn your vision into a stunning, user-friendly website that captures the heart of your story.